Your Privacy Is Our Responsibility
Your personal information at gbajo is stored with the highest level of security — protected by SSL encryption and a strict privacy policy.
1. Introduction & Scope
This privacy policy applies to all users of gbajo. By using the gbajo.lat website, you are considered to have accepted the terms described in this policy. This policy tells you what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information.
We believe you should have full control over your personal information. That is why the gbajo platform has been designed with user privacy as the highest priority. We never sell or transfer your information to third parties without your consent.
Important: This privacy policy may be updated from time to time. If any changes are made to the policy, we will notify you through the platform. The latest version will always be available on this page.
2. Information We Collect
gbajo collects the following types of information to manage your account, provide services, and ensure security.
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and account password (in encrypted form)
- National ID card or passport details (if required for KYC verification)
- bKash, Nagad, Rocket, or Upay account numbers (partial)
- Deposit and withdrawal amounts and transaction history
- Payment method type and date
- Bonus usage and winnings records
- IP address and device type
- Browser type and operating system
- Site access time and session duration
- Cookie and user session data
- Game history and betting patterns
- Bonus and promotion usage details
- VIP tier progress and cashback history
- Records of communication with the support team
3. Purpose of Information Use
gbajo uses your information only for legitimate and necessary reasons. The main purposes for which we use your information are described below.
Account Management & Verification
Keeping your account secure, verifying your identity, and preventing unauthorized access. Managing the necessary KYC process to confirm users are 21 or older.
Payment Processing
Completing deposits and withdrawals safely through bKash, Nagad, Rocket, and Upay. Preventing financial fraud and ensuring accurate transactions.
Customer Service & Support
Resolving your issues promptly through 24/7 live chat and email support. Providing better assistance based on your previous inquiries.
Personalized Experience
Recommending games based on your preferences and ensuring VIP program benefits. Analyzing your gaming patterns to monitor responsible play.
Security & Fraud Prevention
Detecting anti-money laundering (AML) violations and fraudulent activity. Investigating suspicious activity and maintaining platform security.
Service Improvement
Monitoring platform performance, resolving technical issues, and continuously improving the user experience.
4. Data Storage & Security
Security Measures
gbajo uses industry-standard technology to protect your information. Our security framework operates on the following levels:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — it is kept only as a one-way hash.
- Two-Factor Verification: Additional verification is activated for suspicious logins and transactions.
- Restricted Access: Only authorized staff can access your information when necessary.
- Regular Security Audits: Regular audits are conducted to identify platform vulnerabilities.
Data Retention Period
All necessary information is stored for as long as your account is active. Even after an account is closed, we may need to retain certain information for a defined period in accordance with regulatory requirements. In particular:
- Financial transaction records are retained in accordance with legal requirements.
- Communication and support logs are kept for a limited period.
- Personal information is securely deleted once it is no longer needed.
5. Cookie Policy
The gbajo website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Required for login sessions and security. These cannot be disabled.
Analytics Cookies
Collect site traffic and usage statistics to help improve the service.
Preference Cookies
Remember your language preference, display settings, and personal customizations.
Security Cookies
Help with fraud detection and account protection.
You can manage cookies through your browser settings. However, disabling essential cookies may affect some important functions of the site.
6. Sharing Information with Third Parties
gbajo never sells your personal information. However, necessary information may be shared with our trusted partners in the following limited circumstances:
- Payment Processors: Mobile financial service providers such as bKash, Nagad, Rocket, and Upay receive the information needed to confirm transactions. They are bound by their own privacy policies.
- Technology Service Providers: Technology companies that assist in operating the platform (hosting, database, security services) may access limited data under strict confidentiality agreements.
- Legal Obligations: Specified information may be provided in response to court orders, directives from investigative authorities, or legal requirements.
- Fraud Prevention: If specific evidence of fraud or money laundering is found, the relevant authorities may be notified.
Clear Assurance: gbajo never sells or rents your information to advertisers, data brokers, or unrelated third parties.
7. Your Rights
You have certain important rights over your own information at gbajo. To exercise these rights, please contact our support team.
You may ask us at any time what information we hold about you and for what purpose it is being used. We will provide you with complete information within a reasonable timeframe.
If any information in your profile is incorrect or incomplete, you may request that it be corrected. We will update your information as soon as possible.
After closing your account, and subject to fulfilling legal obligations, you have the right to request that your personal information be deleted.
You may object to the processing of your information for specific purposes. In particular, you have the right to request that your information not be used for marketing purposes.
8. Protection of Minors
gbajo is an adults-only platform. This service is designed exclusively for those aged 21 and above. We do not intentionally collect any information from minors.
Age verification is mandatory during the registration process. If we become aware that a minor is using our platform, we will immediately close that account and securely delete all associated information.
If you believe a child or minor is using gbajo, please notify our support team immediately.
9. Policy Changes & Updates
gbajo may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- A notice will be prominently displayed on the website.
- A notification message will be sent to your registered email address.
- The date of the latest update will be noted at the top of this page.
Continued use of the platform after changes are made will be considered acceptance of the new policy. If you do not agree with the new policy, the option to close your account will always be available.
10. Contact Us
Have questions about privacy?
If you have any questions, concerns, or requests regarding this privacy policy, our dedicated support team is always ready to assist you. We provide service in both Bengali and English, 24/7.
Send any information-related requests to us in writing by email. We will respond as soon as possible.